.page-faq {
  --faq-line: rgba(74, 59, 49, .16);
  --faq-line-ink: rgba(224, 178, 121, .24);
  background: var(--paper);
  color: var(--rock);
  overflow-wrap: break-word;
}

.page-faq h1,
.page-faq h2,
.page-faq h3 {
  letter-spacing: -.01em;
}

.page-faq img {
  max-width: 100%;
  height: auto;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  background: var(--ink);
  color: var(--paper);
  padding: clamp(26px, 5vw, 44px) 0 clamp(48px, 7vw, 88px);
}

.page-faq .faq-hero .crumbs {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  margin-bottom: clamp(22px, 4vw, 38px);
  font-family: var(--font-mono);
  font-size: 12.5px;
  letter-spacing: .06em;
  color: var(--gobi);
}

.page-faq .faq-hero .crumbs a {
  color: var(--sand);
  text-decoration: none;
  transition: color .2s var(--ease);
}

.page-faq .faq-hero .crumbs a:hover {
  color: var(--lava);
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: clamp(28px, 4vw, 44px);
  min-width: 0;
}

.page-faq .faq-hero__text {
  min-width: 0;
}

.page-faq .faq-hero .eyebrow {
  margin: 0 0 14px;
  font-family: var(--font-mono);
  font-size: 12.5px;
  letter-spacing: .16em;
  color: var(--jade);
}

.page-faq .faq-hero h1 {
  margin: 0;
  font-size: clamp(29px, 5vw, 52px);
  line-height: 1.16;
  font-weight: 900;
  color: var(--paper);
}

.page-faq .faq-hero__lead {
  margin: 20px 0 0;
  max-width: 34em;
  font-size: clamp(15px, 1.6vw, 16.5px);
  line-height: 1.82;
  color: rgba(247, 242, 233, .78);
}

.page-faq .faq-hero__stats {
  display: flex;
  flex-wrap: wrap;
  gap: 16px 34px;
  margin: 30px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-hero__stats li {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.page-faq .faq-stat__num {
  font-size: clamp(24px, 3vw, 30px);
  font-weight: 700;
  line-height: 1;
  color: var(--neon);
}

.page-faq .faq-stat__k {
  font-size: 12.5px;
  letter-spacing: .06em;
  color: var(--gobi);
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 32px;
}

.page-faq .faq-hero__figure {
  margin: 0;
  border-radius: var(--r-lg);
  overflow: hidden;
  background: var(--carbon);
}

.page-faq .faq-hero__figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

/* ---------- 分类筛选条 ---------- */
.page-faq .faq-filter {
  position: sticky;
  top: var(--head-h);
  z-index: 30;
  background: var(--carbon);
  border-bottom: 1px solid var(--faq-line-ink);
  padding: 12px 0;
}

.page-faq .faq-filter__inner {
  display: flex;
  align-items: center;
  gap: 16px;
  min-width: 0;
}

.page-faq .faq-filter__label {
  display: none;
  color: var(--gobi);
  font-size: 12px;
  letter-spacing: .16em;
  white-space: nowrap;
}

.page-faq .faq-filter__list {
  display: flex;
  flex: 1;
  gap: 8px;
  min-width: 0;
  margin: 0;
  padding: 2px 0;
  list-style: none;
  overflow-x: auto;
  scrollbar-width: none;
  -webkit-overflow-scrolling: touch;
}

.page-faq .faq-filter__list::-webkit-scrollbar {
  display: none;
}

.page-faq .faq-chip {
  display: inline-block;
  padding: 8px 16px;
  border: 1px solid var(--faq-line-ink);
  border-radius: var(--r-pill);
  color: var(--paper);
  font-size: 13.5px;
  line-height: 1.2;
  white-space: nowrap;
  text-decoration: none;
  transition: background .2s var(--ease), border-color .2s var(--ease), color .2s var(--ease);
}

.page-faq .faq-chip:hover,
.page-faq .faq-chip:focus-visible {
  background: var(--neon);
  border-color: var(--neon);
  color: var(--paper);
  outline: none;
}

/* ---------- 章节标题 ---------- */
.page-faq .faq-head {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  margin-bottom: clamp(22px, 3.4vw, 38px);
}

.page-faq .faq-head__num {
  flex: 0 0 auto;
  padding-top: 6px;
  font-size: 12.5px;
  letter-spacing: .14em;
  color: var(--neon);
}

.page-faq .faq-head h2 {
  margin: 0;
  padding-left: 14px;
  border-left: 3px solid var(--sand);
  font-size: clamp(21px, 2.8vw, 30px);
  font-weight: 800;
  line-height: 1.3;
  color: var(--ink);
}

.page-faq .faq-head__note {
  margin: 10px 0 0;
  padding-left: 17px;
  max-width: 36em;
  font-size: 14px;
  line-height: 1.75;
  color: var(--gobi);
}

.page-faq .faq-quick h2,
.page-faq .faq-human h2 {
  color: var(--paper);
}

/* ---------- 先看这三条 ---------- */
.page-faq .faq-quick {
  background: var(--carbon);
  color: var(--paper);
  padding: clamp(42px, 6.5vw, 78px) 0 clamp(46px, 7vw, 84px);
}

.page-faq .faq-quick__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 16px;
}

.page-faq .faq-card {
  display: flex;
  flex-direction: column;
  min-width: 0;
  padding: 24px 22px;
  border: 1px solid var(--faq-line-ink);
  border-radius: var(--r-lg);
  background: rgba(247, 242, 233, .04);
  transition: transform .24s var(--ease), border-color .24s var(--ease), background .24s var(--ease);
}

.page-faq .faq-card:hover {
  transform: translateY(-3px);
  border-color: rgba(255, 74, 23, .55);
  background: rgba(247, 242, 233, .07);
}

.page-faq .faq-card__tag {
  align-self: flex-start;
  padding: 3px 11px;
  border-radius: var(--r-pill);
  background: var(--sand);
  color: var(--ink);
  font-size: 11.5px;
  letter-spacing: .14em;
}

.page-faq .faq-card h3 {
  margin: 14px 0 16px;
  font-size: 18px;
  font-weight: 700;
  line-height: 1.45;
  color: var(--paper);
}

.page-faq .faq-card__link {
  align-self: flex-start;
  margin-top: 18px;
  padding-bottom: 2px;
  border-bottom: 1px solid rgba(255, 138, 61, .45);
  color: var(--lava);
  font-size: 13.5px;
  text-decoration: none;
  transition: color .2s var(--ease), border-color .2s var(--ease);
}

.page-faq .faq-card__link:hover {
  color: var(--paper);
  border-color: var(--paper);
}

/* ---------- 步骤 ---------- */
.page-faq .faq-steps {
  display: grid;
  gap: 10px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-steps li {
  display: grid;
  grid-template-columns: 26px minmax(0, 1fr);
  gap: 10px;
  align-items: start;
  font-size: 14.5px;
  line-height: 1.72;
  color: rgba(247, 242, 233, .82);
}

.page-faq .faq-steps__n {
  display: block;
  border: 1px solid rgba(224, 178, 121, .5);
  border-radius: 6px;
  color: var(--sand);
  font-size: 12px;
  line-height: 20px;
  text-align: center;
}

/* ---------- 分类区块 ---------- */
.page-faq .faq-cat {
  background: var(--paper);
  padding: clamp(42px, 6vw, 76px) 0;
}

.page-faq .faq-cat + .faq-cat {
  border-top: 1px solid var(--faq-line);
}

.page-faq .faq-list {
  max-width: 900px;
  min-width: 0;
}

.page-faq .faq-item {
  border-bottom: 1px solid var(--faq-line);
}

.page-faq .faq-list .faq-item:first-child {
  border-top: 1px solid var(--faq-line);
}

.page-faq .faq-item summary {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  padding: 19px 2px;
  list-style: none;
  cursor: pointer;
  font-size: clamp(15.5px, 1.7vw, 17px);
  font-weight: 600;
  line-height: 1.6;
  color: var(--ink);
  transition: color .2s var(--ease);
}

.page-faq .faq-item summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item summary:hover {
  color: var(--neon);
}

.page-faq .faq-item summary:focus-visible {
  outline: 2px solid var(--neon);
  outline-offset: 4px;
  border-radius: 4px;
}

.page-faq .faq-item__q {
  min-width: 0;
}

.page-faq .faq-item__chev {
  position: relative;
  flex: 0 0 auto;
  width: 24px;
  height: 24px;
  margin-left: auto;
  border: 1px solid rgba(74, 59, 49, .25);
  border-radius: 50%;
  transition: transform .2s var(--ease), border-color .2s var(--ease);
}

.page-faq .faq-item__chev::before {
  content: "";
  position: absolute;
  top: 50%;
  left: 50%;
  width: 7px;
  height: 7px;
  border-right: 1.6px solid var(--rock);
  border-bottom: 1.6px solid var(--rock);
  transform: translate(-50%, -70%) rotate(45deg);
  transition: border-color .2s var(--ease);
}

.page-faq .faq-item[open] .faq-item__chev {
  transform: rotate(180deg);
  border-color: var(--neon);
}

.page-faq .faq-item[open] .faq-item__chev::before {
  border-color: var(--neon);
}

.page-faq .faq-item__body {
  margin: 0 0 4px 2px;
  padding: 0 0 22px 18px;
  border-left: 2px solid var(--sand);
  animation: faq-reveal .2s var(--ease) both;
}

.page-faq .faq-item__body p {
  margin: 0 0 12px;
  max-width: 38em;
  font-size: 15.5px;
  line-height: 1.85;
  color: var(--rock);
}

.page-faq .faq-item__body .faq-steps {
  margin: 14px 0 0;
}

.page-faq .faq-item__body .faq-steps li {
  color: var(--rock);
}

.page-faq .faq-item__body .faq-steps__n {
  border-color: rgba(74, 59, 49, .28);
  color: var(--rock);
}

.page-faq .faq-item__body p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-item__link {
  display: inline-block;
  margin-top: 4px;
  padding-bottom: 2px;
  border-bottom: 1px solid rgba(255, 74, 23, .4);
  color: var(--neon);
  font-size: 14px;
  font-weight: 600;
  text-decoration: none;
  transition: color .2s var(--ease), border-color .2s var(--ease);
}

.page-faq .faq-item__link:hover {
  color: var(--lava);
  border-color: var(--lava);
}

@keyframes faq-reveal {
  from {
    opacity: 0;
    transform: translateY(-4px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

/* ---------- 活动与到访的双栏 ---------- */
.page-faq .faq-cat__split {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 26px;
}

.page-faq .faq-visit__figure {
  margin: 0;
  border-radius: var(--r-lg);
  overflow: hidden;
  background: var(--carbon);
}

.page-faq .faq-visit__figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-visit__cap {
  padding: 12px 16px 14px;
  background: var(--carbon);
  color: var(--sand);
  font-size: 11.5px;
  line-height: 1.7;
  letter-spacing: .06em;
}

/* ---------- 人工出口 ---------- */
.page-faq .faq-human {
  position: relative;
  background: var(--ink);
  color: var(--paper);
  padding: clamp(46px, 6.5vw, 86px) 0;
}

.page-faq .faq-human__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 16px;
}

.page-faq .faq-human__card {
  min-width: 0;
  padding: 26px 24px;
  border: 1px solid var(--faq-line-ink);
  border-radius: var(--r-lg);
  background: var(--carbon);
}

.page-faq .faq-human__card h3 {
  margin: 0 0 10px;
  font-size: 19px;
  font-weight: 700;
  color: var(--paper);
}

.page-faq .faq-human__card p {
  margin: 0 0 20px;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--gobi);
}

.page-faq .faq-human__note {
  margin: 24px 0 0;
  max-width: 46em;
  font-size: 13px;
  line-height: 1.85;
  color: var(--gobi);
}

.page-faq .btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 44px;
  text-decoration: none;
}

/* ---------- 中屏 ---------- */
@media (min-width: 700px) {
  .page-faq .faq-filter__label {
    display: inline;
  }

  .page-faq .faq-quick__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 18px;
  }

  .page-faq .faq-human__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 20px;
  }
}

/* ---------- 桌面 ---------- */
@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.08fr) minmax(0, .92fr);
    align-items: center;
  }

  .page-faq .faq-quick__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 20px;
  }

  .page-faq .faq-cat__split {
    grid-template-columns: minmax(0, 1fr) minmax(0, 330px);
    gap: 42px;
    align-items: start;
  }

  .page-faq .faq-visit__figure {
    position: sticky;
    top: calc(var(--head-h) + 80px);
  }
}

@media (min-width: 1080px) {
  .page-faq .faq-hero h1 {
    max-width: 13em;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-item__body {
    animation: none;
  }

  .page-faq .faq-card,
  .page-faq .faq-item__chev,
  .page-faq .faq-chip,
  .page-faq .faq-item summary {
    transition: none;
  }

  .page-faq .faq-card:hover {
    transform: none;
  }
}
<<<END>>>